Wi-Fi-Portal of the SBB: Support

Wi-Fi support

If you have any questions, you can either use the form or contact our Wi-Fi support desk:

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You can send your inquiry anytime, 24/7. Our technicians will contact you as soon as possible.

Title:

Your Name *:

Your E-Mail Address *:

Your library card number *:

Manufacturer and Model of Your Device *:

Operating System *:

Other operating system:

On which day did the problem occur? 

Detailed description of your problem:*

I have a valid library card of Staatsbibliothek zu Berlin. *

I have changed my password in my library account and have waited for at least 6 minutes.*

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For initial support please contact the information desks in the reading rooms.